At Gizmo Golf Cart, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, our Refunds and Returns Policy outlines the conditions and timeframes for returns and refunds.
Return Eligibility
Customers may request a return within 7 days of receiving the product. To be eligible for a return:
The item must be unused, undamaged, and in its original condition
The product must be returned in its original packaging with all accessories included
Proof of purchase or order confirmation must be provided
We reserve the right to refuse returns that do not meet these conditions.
Return Process
To initiate a return, you must contact us within the 7-day return window by emailing:
Once your request is approved, we will provide instructions on how to return the item. Customers are responsible for ensuring the product is securely packaged for return shipping.
Refund Policy
After receiving and inspecting the returned item, we will notify you regarding the status of your refund.
If approved, your refund will be processed within 5 to 10 business days from the date of inspection.
Refunds are issued based on the original order value. Since we operate on a Cash on Delivery system, refunds will be processed via an agreed-upon method (such as bank transfer or other suitable option).
Non-Returnable Items
Certain items may not be eligible for return, including:
Items that have been used, damaged, or altered after delivery
Products not returned within the specified 7-day period
Damaged or Incorrect Items
If you receive a damaged or incorrect product, you must notify us within 48 hours of delivery. We will review the issue and arrange for a replacement or refund where applicable.
Late or Missing Refunds
If you have not received your refund within the stated timeframe, please contact us at:
We will assist you in tracking the status of your refund.
Changes to This Policy
Gizmo Golf Cart reserves the right to update or modify this Refunds and Returns Policy at any time. Any changes will be posted on this page.
Contact Us
If you have any questions regarding returns or refunds, please contact us at: